Butterfly Foundation for Eating Disorders

The Butterfly Foundation provides support to those suffering from eating disorders and negative body image. They offer a national telephone and email Support Line, plus support services and educational services for health professionals, schools teachers and students. Find out what young people can expect from Butterfly Foundation services, how to access them, and pointers on when to refer a young person.

This will help you to:

  • understand the services provided by the Butterfly Foundation
  • refer young people struggling with eating disorders or negative body image
  • connect young people with a support community
Butterfly Foundation logo

What is the Butterfly Foundation?

The Butterfly Foundation is Australia’s leading national charity providing support to those suffering from eating disorders and negative body image. They offer support and services to all Australians of any age and gender. Their services include a national telephone and email Support Line, as well as support services and educational services for health professionals, schools teachers and students, which aim to increase understanding of the illness and decrease stigma in society.


What support services are available, and what can young people expect?

The Butterfly Foundation offers a range of services that operate nationwide to those experiencing an eating disorder themselves or caring for someone. Immediate services include the following;

The National Support Line: available 8am to 9pm AEST between Monday and Friday. This service is open to anyone affected by an eating disorder or body image issues and offers time with a professional counsellor to discuss the individual’s concerns and come up with options for ongoing support.

Web counselling service: open between 8am to 9pm AEST. This service is run by trained counsellors. The web counselling service offers the same kind of support but may be more easily accessible for those who are uncomfortable speaking over the phone.

Online support groups: available for those in recovery, carers, as well as siblings and friends. It is a safe space to seek support in a group environment moderated by a trained Butterfly counsellor. This service is useful for those who are not close to a physical support group but who want to connect with others going through similar issues. For times, refer to the Butterfly Foundation website: http://thebutterflyfoundation.org.au/support-services/


How can young people access Butterfly Foundation's support services?

Young people can access support services in a few simple steps.

First point of call would be to contact the Butterfly National Support Line on 1800 33 4673 to speak to a counsellor.

To access online services, simply go to the need help section of their website.

To make a booking or find out about workshops and programs that they offer, call the National Support Line or send an email to support@thebutterflyfoundation.org.au and staff can make a booking.


Referring a young person

The Butterfly Foundation encourages anyone working with young people to contact Butterfly with any questions if they are concerned about someone in their care. There are services available and understanding the illness and options available make such a difference to the young person experiencing an eating disorder.


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