Headspace is Australia's National Youth Mental Health Foundation – providing mental health support and treatment services for young people. The headspace mission is to deliver improvements in the mental health, social wellbeing and economic participation of young Australians aged 12-25. Find out what to expect from headspace services, learn about their online counselling, and get pointers on accessing a headspace service for a young person.

Headspace can assist with:

  • drop-in mental health support
  • low-cost or free mental health support
  • phone counselling
  • online counselling
  • advice for parents and carers
Young adult man talking seriously to overwhelmed girl

What is headspace?

headspace services have been designed for young people so that they should feel at home when they visit a centre. All headspace services will have a range of different workers and programs for young people. These may include: GPs, psychologists, alcohol and other drug workers, as well as education and employment programs.

headspace is being rolled out across Australia, with approx. 90 headspace services located in each state and territory across Australia. These services provide an entry point for young people to access a broad range of services which are available in their local community. All of whom have a focus on providing a more integrated service responses.

What to expect

  • Youth friendly, community based health service for young people 12 - 25 and their families.
  • A place where young people can receive help for a range of issues; health, education, work, mental health and drug and alcohol use.
  • Staffed by general practitioners, allied health professionals, mental health specialists, youth workers and drug & alcohol workers who have specific expertise in working with young people.
  • A confidential low cost or free service dependent on situation.
  • A locally run initiative established by organisations that understand your community.
  • A place where young people and families are encouraged to become involved.



eheadspace is a confidential, free and secure counselling service where young people 12 - 25 or their family can chat online, email or speak on the phone with a qualified youth mental health professional.

Young people can contact eheadspace for advice, if they are worried about their mental health or are feeling isolated or alone. eheadspace assists with a broad range of mental health related issues such as bullying, drug and alcohol issues, depression and anxiety, relationships, concerns about friends, fitting in and isolation. eheadspace also provices specialist support to parents and carers who are worried about a young person 12 – 25.

T: 1800 650 890



How to access a Headspace service

Young people can phone and make an appointment or they can usually drop in. They can also be referred by you, the health care professional, but headspace staff will need to talk with the young person as part of the referral.

The intake officer or duty worker will ask a range of questions from you and/or the young person to find out more about the situation before directing the young person to the right person, or recommending the best help available at the headspace service.

A young person can call anonymously to find out more information, and can call to find out information on behalf of a friend. Health care professionals can also call a headspace centre on behalf of a young person to find out more information and what to expect.

A good place to start is the headspace website which can be accessed at: http://www.headspace.org.au


Resources for young people

ReachOut.com has a range of fact sheets and information that can help a young person make the decision to access mental health support.


Next steps

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