Overview: Using e-mental health services

Created By: ReachOut.com Professionals

e-mental health services help young people recognise and respond to emerging mental health problems, and connect to peer and professional support at the times they need it most. This online training provides guidance in using e-mental health services in support work.



It was because she read about someone else going through it, had posted a question and was encouraged that she thought it was ok to ask for help.

Online mental health services play a vital role in support work with young people, connecting them to help where and when they need it, connecting them to important support communities, and giving them the tools to manage mental health problems and to build essential skills.

This online learning provides practical tools to for using e-mental health services in face-to-face work with young people, based on two decades of research into the outcomes of these services and their use in youth and social work practice.

How does the online training work?

The online learning package is made up of 4 self-paced slide packages for you to read in your own time, with supporting resources for you to download and read. After you finish reading each module you will be prompted to respond to a discussion question.

At the end of the package you may undertake a learning assessment in order to get a confirmation of completion for continuing professional development recognition.

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Learning objectives

Module 1: The role of online services                                  
  • Understand the evidence base for online services in producing mental health outcomes
  • Understand the variety of online services available and their roles in the mental health service system
Module 2: Using online communities in your work
  • Understand the evidence base for online services in producing mental health outcomes
  • Understand the variety of online services available and their roles in the mental health service system
Module 3: Using websites and online programs in your work
  • Understand how to use websites and online programs to build mental health literacy and encourage the development of protective factors such as communication skills, problem solving skills and help-seeking behaviours
  • Increased confidence in using websites and online programs in work with young people
Module 4: Referring to online counselling and treatment services
  • Understand the types of online services available and the benefits of different models
  • Increased confidence and ability to refer young people to online treatment services where appropriate

Learner prerequisites

No prerequisites. However, this training is best suited as continuing professional development for those qualified or training in youth work, social work or similar support work fields.


Estimated learning time

10 hours

AASW CPD    
ACWA CPD

  • Module 1: 2 hours
  • Module 2: 2.5 hours
  • Module 3: 2.5 hours
  • Module 4: 2.5 hours
  • Learning assessment: 0.5 hours 


Acknowledgements

This resource has been produced by ReachOut.com Professionals, with input from practitioners, professional bodies and young people. We specifically thank the following reference group members for their contributions to the development of this package.

Hannah Knowlman,
Social worker

Kellie Howe,
Young & Well CRC

Doris Yau,
Young person

Shane Cucow,
Youth worker